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Read What Some of Our Happy Customers Have to Say
July 12th, 2019 by Barry F.
Product: LeeCraft RG-5 Zero Clearance insert plate
Rating: 5 of 5 stars
This was the third one of these I had ordered for my Grizzly tablesaw. No problems with any of the previous one. This one though did not come with the adjusting screws used to tighten the plate up in the throat. I contacted Janet and told her the issue. I sent her some pictures of the insert plate showing the missing screws. She in turn contacted the owner of LeeCraft and informed him of the situation. The owner of LeeCraft tried to reach me at my place of work and when that didn't he reached me at home......around 8:00 in the evening. I didn't recognize the number so I didn't answer. He left a message so I called him back that evening. Long story short, the owner was VERY apologetic and totally made up for the mistake and my inconvenience. He said that if I didn't mind making the repair he send me the screws, the drill bit and instructions. He also send me two more inserts for a little less than the price of one PLUS he sent me a free dado insert and NO SHIPPING CHARGES. I really liked the LeeCraft inserts already but this type of commitment to customer satisfaction sealed the deal for me. I will always purchase LeeCraft products.
March 15th, 2019 by Scott S.
Product: Forrest Blades
Rating: 5 of 5 stars
Just spoke with Janet on the phone, wonderful customer service skills, excellent knowledge of the product lines! I appreciate her wit and manner on the phone and her explanation of product limitations! Marvelous!
July 29th, 2010 by MURIELLE
Product: #HT-1 Leecraft Zero-Clearance Insert
Rating: 5 of 5 stars
We just bought the zero clearance for our Hitachi table saw and we are very satisfied. It works very well.
