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November 13th, 2007 by Richard P.

Product: blade order

Rating: 5 of 5 stars

Thanks for the excellent customer service. My order was received without problems and the Dado King and Woodworker II are superior cutting tools. I'll definetly be back!

July 12th, 2019 by Barry F.

Product: LeeCraft RG-5 Zero Clearance insert plate

Rating: 5 of 5 stars

This was the third one of these I had ordered for my Grizzly tablesaw. No problems with any of the previous one. This one though did not come with the adjusting screws used to tighten the plate up in the throat. I contacted Janet and told her the issue. I sent her some pictures of the insert plate showing the missing screws. She in turn contacted the owner of LeeCraft and informed him of the situation. The owner of LeeCraft tried to reach me at my place of work and when that didn't he reached me at home......around 8:00 in the evening. I didn't recognize the number so I didn't answer. He left a message so I called him back that evening. Long story short, the owner was VERY apologetic and totally made up for the mistake and my inconvenience. He said that if I didn't mind making the repair he send me the screws, the drill bit and instructions. He also send me two more inserts for a little less than the price of one PLUS he sent me a free dado insert and NO SHIPPING CHARGES. I really liked the LeeCraft inserts already but this type of commitment to customer satisfaction sealed the deal for me. I will always purchase LeeCraft products.

May 15th, 2015 by Tom C.

Product: chop master blade

Rating: 5 of 5 stars

10 Star Rateing:
I placed an order for a Forrest Blade for my miter chop saw from Janet. She was so perfect telling me about the blade. And what would work best for me. This is what makes them stand out from all the other companys. The quality service product and made in the U. S. A. It doesn't get any better then this.
Thank You Janet, Your #1
Sincerely Tom Capps