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Read What Some of Our Happy Customers Have to Say
October 9th, 2015 by Bill R.
Product: JT-2L
Rating: 5 of 5 stars
Thanks, received my order Oct. 6 (ordered on 10-2), great service, and have it installed in my table saw.
Have a great day,
Bill R.
November 25th, 2008 by Dave A.
Product: 8" Dado King Set
Rating: 5 of 5 stars
Gentlemen - I know that you know it already, but you guys are good! You were very
responsive to my order (it shipped the same afternoon that I ordered the dado set), and it arrived exactly when you said it would (yesterday). Not only that, but the dado set came in a very substantial case, and all of the carbide teeth were protected with a vinyl material. Nice work.
In this day when there is so much slick merchandising and over-eagerness to just get the sale and not follow up with good product and delivery, I very much appreciated your professionalism. You are a level above most of the rest. I will be back to buy more equipment from you.
Many thanks,
Dave Archer
July 12th, 2019 by Barry F.
Product: LeeCraft RG-5 Zero Clearance insert plate
Rating: 5 of 5 stars
This was the third one of these I had ordered for my Grizzly tablesaw. No problems with any of the previous one. This one though did not come with the adjusting screws used to tighten the plate up in the throat. I contacted Janet and told her the issue. I sent her some pictures of the insert plate showing the missing screws. She in turn contacted the owner of LeeCraft and informed him of the situation. The owner of LeeCraft tried to reach me at my place of work and when that didn't he reached me at home......around 8:00 in the evening. I didn't recognize the number so I didn't answer. He left a message so I called him back that evening. Long story short, the owner was VERY apologetic and totally made up for the mistake and my inconvenience. He said that if I didn't mind making the repair he send me the screws, the drill bit and instructions. He also send me two more inserts for a little less than the price of one PLUS he sent me a free dado insert and NO SHIPPING CHARGES. I really liked the LeeCraft inserts already but this type of commitment to customer satisfaction sealed the deal for me. I will always purchase LeeCraft products.
