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July 12th, 2019 by Barry F.

Product: LeeCraft RG-5 Zero Clearance insert plate

Rating: 5 of 5 stars

This was the third one of these I had ordered for my Grizzly tablesaw. No problems with any of the previous one. This one though did not come with the adjusting screws used to tighten the plate up in the throat. I contacted Janet and told her the issue. I sent her some pictures of the insert plate showing the missing screws. She in turn contacted the owner of LeeCraft and informed him of the situation. The owner of LeeCraft tried to reach me at my place of work and when that didn't he reached me at home......around 8:00 in the evening. I didn't recognize the number so I didn't answer. He left a message so I called him back that evening. Long story short, the owner was VERY apologetic and totally made up for the mistake and my inconvenience. He said that if I didn't mind making the repair he send me the screws, the drill bit and instructions. He also send me two more inserts for a little less than the price of one PLUS he sent me a free dado insert and NO SHIPPING CHARGES. I really liked the LeeCraft inserts already but this type of commitment to customer satisfaction sealed the deal for me. I will always purchase LeeCraft products.

March 21st, 2020 by Ronald S.

Product: RG-6

Rating: 5 of 5 stars

I want to give a special thank you to Janet for your help on my ordering this insert . It fit perfectly, I didnt have any problems with the directions that came with them. Thanks again for your help. Ron

April 26th, 2010 by Paul

Product: HT-1 Leecraft Insert

Rating: 5 of 5 stars

I have purchased one already for a thin kerf. Much better than the original mfg's by a long shot. I recommend it to all. I have the 10" Hitachi table saw, but if it is the same for all, then get it, you will appreciate it very much. Paul V.