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Read What Some of Our Happy Customers Have to Say
July 12th, 2019 by Barry F.
Product: LeeCraft RG-5 Zero Clearance insert plate
Rating: 5 of 5 stars
This was the third one of these I had ordered for my Grizzly tablesaw. No problems with any of the previous one. This one though did not come with the adjusting screws used to tighten the plate up in the throat. I contacted Janet and told her the issue. I sent her some pictures of the insert plate showing the missing screws. She in turn contacted the owner of LeeCraft and informed him of the situation. The owner of LeeCraft tried to reach me at my place of work and when that didn't he reached me at home......around 8:00 in the evening. I didn't recognize the number so I didn't answer. He left a message so I called him back that evening. Long story short, the owner was VERY apologetic and totally made up for the mistake and my inconvenience. He said that if I didn't mind making the repair he send me the screws, the drill bit and instructions. He also send me two more inserts for a little less than the price of one PLUS he sent me a free dado insert and NO SHIPPING CHARGES. I really liked the LeeCraft inserts already but this type of commitment to customer satisfaction sealed the deal for me. I will always purchase LeeCraft products.
January 8th, 2009 by Ronald E.
Product: Woodworker II
Rating: 5 of 5 stars
I purchased my first Woodworker II blade just over a year ago. I am placing it in a box today to return it for sharpening for the first time! I have used this blade a lot during this year and its still cutting better than any other blade I have purchased anywhere! Just wanted to let you know that I am extremely pleased with the product and bought my second blade last week so I won't have to wait for one to be returned from your shop to continue working.
Thanks
Ronald Eddy
March 23rd, 2007 by Guy O.
Product: Woodworker II
Rating: 5 of 5 stars
How are you? Received my blade a week ago and just installed it. WOW, WOW, WOW, WOW, WHAT A BLADE!!!!!!!!!!
Thank you and your staff, especially the web people for getting your Co's website to work right. I will be placing another order
for my compound chop saw.