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Read What Some of Our Happy Customers Have to Say
July 12th, 2019 by Barry F.
Product: LeeCraft RG-5 Zero Clearance insert plate
Rating: 5 of 5 stars
This was the third one of these I had ordered for my Grizzly tablesaw. No problems with any of the previous one. This one though did not come with the adjusting screws used to tighten the plate up in the throat. I contacted Janet and told her the issue. I sent her some pictures of the insert plate showing the missing screws. She in turn contacted the owner of LeeCraft and informed him of the situation. The owner of LeeCraft tried to reach me at my place of work and when that didn't he reached me at home......around 8:00 in the evening. I didn't recognize the number so I didn't answer. He left a message so I called him back that evening. Long story short, the owner was VERY apologetic and totally made up for the mistake and my inconvenience. He said that if I didn't mind making the repair he send me the screws, the drill bit and instructions. He also send me two more inserts for a little less than the price of one PLUS he sent me a free dado insert and NO SHIPPING CHARGES. I really liked the LeeCraft inserts already but this type of commitment to customer satisfaction sealed the deal for me. I will always purchase LeeCraft products.
October 21st, 2010 by William B.
Product: Dado King
Rating: 5 of 5 stars
Thank you. My new dado head just arrived safely. Thank you for the prompt service and outstanding customer service.
April 26th, 2022 by Chris K.
Product: Sharpening service
Rating: 5 of 5 stars
Incredible service and speed! I sent two blades in for sharpening, one a 120T 12 inch blade. The package was received by Slivers Mill on a saturday and tuesday MORNING Janet sent me a receipt for the service and a tracking number for the return of my sharpened blades! Unreal. I will do whatever I can to support this business!
