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Read What Some of Our Happy Customers Have to Say
April 16th, 2020 by Michael M.
Product: WW10407125, BK-1 & ST05
Rating: 5 of 5 stars
Great service again from Slivers Mill. From talking to Janet (I think) who was very helpful and friendly to the order being processed and delivered almost before I got up from my computer. Everything was as advertised and arrived in perfect condition. I am sure I had the same experience last time with orders from you. Thank you for providing consistent superior service.
Mike
March 23rd, 2007 by John B.
Product: Woodworker II
Rating: 5 of 5 stars
Thanks so much for your help. You have no idea how much more efficient you are than the large corporate organizations. The pleasure was mine.
July 12th, 2019 by Barry F.
Product: LeeCraft RG-5 Zero Clearance insert plate
Rating: 5 of 5 stars
This was the third one of these I had ordered for my Grizzly tablesaw. No problems with any of the previous one. This one though did not come with the adjusting screws used to tighten the plate up in the throat. I contacted Janet and told her the issue. I sent her some pictures of the insert plate showing the missing screws. She in turn contacted the owner of LeeCraft and informed him of the situation. The owner of LeeCraft tried to reach me at my place of work and when that didn't he reached me at home......around 8:00 in the evening. I didn't recognize the number so I didn't answer. He left a message so I called him back that evening. Long story short, the owner was VERY apologetic and totally made up for the mistake and my inconvenience. He said that if I didn't mind making the repair he send me the screws, the drill bit and instructions. He also send me two more inserts for a little less than the price of one PLUS he sent me a free dado insert and NO SHIPPING CHARGES. I really liked the LeeCraft inserts already but this type of commitment to customer satisfaction sealed the deal for me. I will always purchase LeeCraft products.
